Understanding your Benefi invoice
Enrollments, new hires, terms, and auto-reconciled credits.
Your Benefi invoice shows exactly what you're paying for: active employee enrollments in your MEC plan. The invoice automatically accounts for mid-month changes, so you only pay for the coverage days each employee actually used.
How your invoice is calculated
Benefi uses daily proration to ensure accurate billing. When employees join or leave your plan mid-cycle, we calculate their coverage to the exact day.
For example, if an employee enrolls on the 15th of a 30-day month, you'll see a charge for 16 days of coverage (about 53% of their monthly rate). Similarly, when someone leaves on the 20th, you're only billed for those 20 days.
Key invoice line items
- Active enrollments: Employees covered for the full period
- New additions: Prorated charges for mid-cycle enrollments
- Terminations: Prorated credits for employees who left
- Net total: Your amount due after all adjustments
Reading termination credits
When employees leave your plan, credits appear automatically on your next invoice. You don't need to notify us or request adjustments.
The credit calculation works like this: if an employee on the Essential plan ($59/month) terminates on day 10 of a 30-day month, you'll see a credit for the 20 unused days. That's approximately $39.33 back to your account.
These credits offset charges for new enrollments, keeping your invoice balanced as your workforce changes.
Common invoice questions
Why does my employee count change?
Your invoice reflects real-time enrollment changes. As employees meet eligibility requirements or leave your company, the active count adjusts automatically through your HRIS integration.
When will I receive my invoice?
Invoices follow your billing cycle (weekly, biweekly, or monthly, matched to your payroll). Each cycle's invoice is emailed to your designated billing contact and posted in the Benefi portal.
How do I update my billing information?
Changes to payment methods, billing contacts, or invoice delivery preferences can be made through your employer dashboard or by contacting support through benefi.com/contact.
Invoices keep your MEC plan costs predictable and transparent. The automated proration and credit system means you're always paying the right amount for your actual coverage.